Connect different perspectives
How do you build good relationships in today’s cluttered mediascape? Embrace your customer or audience’s experience and communicate your ideas with empathy and interest.
I partner with my clients to craft messages that both inform and inspire great relationships. Mainly focusing on customer stories and research innovations, I draw on my diverse industry and inter-cultural background to help you to build connections across multiple perspectives. Some samples of my recent assignments are below. If you’d like to discuss your communication needs, I’m ready to collaborate!
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What clients say:
“We very much liked your take on the text–you have really bought out the story we wanted to tell. Thank you for bringing our story to life!” –Wonu Owoade, More Than Brides Alliance
“Susan is a dedicated and independent person, with a strong sense of responsibility and a great sense of humour. Moreover, I’ve always been very impressed by the ease with which she was able to appropriate complex matter and render it in her own words. Her basic knowledge of many areas is extensive, and she learns quickly.” Domeniek Ruyters, Executive Editor, Metropolis M
“Susan is efficient and professional, and communicates clearly. She provided more than just editing for our web site but also advice on presenting our services. We look forward to working with her again.” Lucy L, Owner, Sunshine Au Pair
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Recent client work
Interviewed librarians and researchers working across disciplines to bring awareness to how AI systems can perpetuate bias in societies, and the ways that they are trying to counter these issues in healthcare and education. Article for Elsevier, an information analytics company that helps researchers and healthcare professionals to advance science and improve health outcomes.
Translated artist statements and introductions (NL-EN) for the Summer 2024 edition of Welcome Stranger, which organizes art exhibits in public spaces in Amsterdam and elsewhere.
Interviewed an AI specialist at the University of Florida’s George A. Smather’s libraries about integrating AI expertise into the library’s research support services. Writing for the Library Connect channel for Elsevier, an information analytics company that helps researchers and healthcare professionals to advance science and improve health outcomes.
An article for Library Connect focused on the potential for academic libraries to support university sustainability impact rankings. Writing for Elsevier, an information analytics company that helps researchers and healthcare professionals to advance science and improve health outcomes.
An article I wrote for MetropolisM, a magazine covering art in Europe, discussing the timeliness and thought-provoking experience of the 2023 biennial exhibition “Into Nature.”
Featured two customer stories highlighting research product capabilities in an article for Elsevier, an information analytics company that helps researchers and healthcare professionals to advance science and improve health outcomes.
Translation into English of an essay in de Gids for Welcome Stranger, an international art organization based in Amsterdam.
Writing and editing new website and brochure copy for the More Than Brides Alliance, an international development organization working to end child marriage and increase opportunity for women and girls globally.
Edited several articles published on Japanese culture in the Netherlands for JACCU (Japanese Art and Culture Centre of Utrecht).
Wrote a series of articles profiling researchers and librarians using Mendeley around the world for Elsevier, an information analytics company that helps researchers and healthcare professionals to advance science and improve health outcomes.
Translation into English of an essay by Lara den Hartog Jager, “The Museum at the Barricade,” winner of the AICA (International Association of Art Critics), Bi-Annual Dutch/Flemish Prize For Young Art Criticism 2022. Published on the AICA website.
Contributing writer to the SENSE blog – the society of English language professionals. Focus on professional practice and technology in the language professions, including privacy regulation and AI. Most recently, a review of Intelligent Editing’s Draftsmith writing and editing software which leverages OpenAI’s large language model to accelerate the journey from first draft to final.
Translation into English of “Behind the Wall, the Commons!” (2021), an essay by Dr. Thijs Lijster for Welcome Stranger, an international art organization based in Amsterdam.